Last updated: 1 November,2025
1. Introduction
FruitSetu (“we”, “us”, “our”) operates the website [fruitsetu.com] (the “Website”) and any related services (together, the “Services”).
This Privacy Policy describes how we collect, use, share, and protect personal data of the users of our Website and Services.
By using the Website or Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
2. Data Controller / Data Fiduciary
We are the data controller / data fiduciary responsible for the processing of personal data under applicable law (e.g. the Data Protection law in India).
Contact details:
- Email: fruitsetuteam@gmail.com
3. Types of Personal Data We Collect
We may collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, phone number, postal address. |
| Account data | Credentials (username, password), profile or account settings. |
| Transaction data | Order history, payment information (if you place orders). |
| Usage data | IP address, device information (browser, device type), usage patterns, cookies. |
| Communications | Messages or queries you send us (customer support, feedback). |
| Sensitive personal data | If applicable, we may not collect data like health, biometric, sexual orientation etc, unless explicitly provided. |
4. How We Collect Data
We collect personal data in several ways:
- Directly from you when you register an account, place orders, fill forms, contact us.
- Automatically through your use of the the Website (via cookies, logs, analytics).
- From third parties such as payment processors or service providers, only as needed.
5. Purpose of Processing
We process personal data for these purposes:
| Purpose | Reason / Legal Basis |
|---|---|
| Providing Services | To fulfill orders, manage your account, deliver products. |
| Communication | To respond to queries, send updates, marketing (if consented). |
| Analytics & improvements | To analyze usage, improve the Website and Services. |
| Legal compliance | To comply with tax, regulatory, auditing requirements. |
| Fraud prevention | To detect misuse, protect the integrity of our Services. |
6. Sharing / Disclosure of Data
We may share personal data with:
- Service providers (e.g. payment gateways, logistic partners, analytics providers) who process data on our behalf.
- Legal / regulatory authorities when required by law or legal process.
- Affiliates or business partners if you opt in or in case of business merger or acquisition.
We do not sell personal data to third parties unless explicitly disclosed and you have consented.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g. local storage, analytics scripts) to:
- Remember your preferences or login sessions.
- Collect usage metrics and improve the Website.
- Provide personalized content or offers.
You can control or reject cookies via your browser settings or via consent banner (if implemented).
8. Data Retention
We retain your personal data only as long as needed for the purposes listed above or as required by law (e.g. tax or commerce regulations).
After that period, we securely delete or anonymize your data.
9. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Access your personal data.
- Rectify / correct inaccurate data.
- Erase or request deletion of data.
- Object or restrict processing.
- Withdraw consent (if processing is based on consent).
- Data portability.
To exercise any of these rights, contact our Grievance Officer or email us at [contact email].
10. Security Measures
We implement reasonable organizational, technical, and administrative safeguards to protect your personal data from unauthorized access, loss or misuse.
Examples include data encryption, access controls, auditing, and secure storage.
11. International Transfers
If any data is transferred outside of your country (e.g. hosted on servers abroad or by service providers in other jurisdictions), we ensure appropriate safeguards (such as contractual protections or standards) to protect your data.
12. Children
Our Services are not intended for minors below the age of [age, e.g. 18] (or as per local law).
If we inadvertently collect data of children, we will delete it upon verification or upon request from parent / guardian.
13. Changes to this Policy
We may update this Privacy Policy from time to time. We will publish the date of last update on this page and notify users where appropriate.
Your continued use of the Services after changes implies acceptance of the updated policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Grievance Officer / Privacy Officer
- Email: fruitsetuteam@gmail.com